FAQ2018-05-18T19:53:26+11:00

Membership FAQ’s – Frequently Asked Questions

Q. How long must I be a member for?

A. There are two levels of Sapore Wine Club membership. Premium is for the duration of 2 years, whilst Taste is for 1 year.

Q. What are the main differences between Premium membership and Taste membership?

A. Premium entitles you to 20% discount off RRP of your chosen 2 cases of our Politini wines, per year. Plus enjoy this discount of 20% off on any further purchases beyond your two cases per year, for the duration of your two year membership.

A. Whilst with Taste you can enjoy 10% discount off RRP of cellar door pricing on your initial case and on any further wine purchases for the duration of 12 months.

Q. What if I have a P/O Box – can orders be shipped?

A. Unfortunately not. Our delivery service will only deliver to a residential or work address.

Q. Will I be notified when my credit card will be charged? How do I update my billing details?

A. Yes. You will receive an email advising of the date of transaction. You can update your details by logging into our secure online members only area.

Q. How do I keep track of my case of wine once it has been sent?

A. You will be provided with a tracking number via email that can can be used online to keep any eye on delivery and ETA status of your shipment. Our Wine Club Manager is also on hand to offer assistance.

Q. Will special offers be made available?

A. Yes. You will be notified of special buy offers via email and will receive members first access to these.

Q. Can I choose what will be included in each pack?

A. Yes. You can nominate your preferred current vintage varieties. Packs must consist of 12 bottles. Alternatively you may choose 6 bottle packs with more frequent delivery to make up 24 bottles for Premium or 12 for your Taste memberships.

Q. Can I nominate when I want my first pack delivery? Can I update my shipping details?

A. We have four (4) delivery options – Feb, April, July, October. Choose your preferred delivery when you sign up, or you can change this by logging into your profile on our secure online members area.

Q. How much is shipping per case?

A. We offer a discounted shipping rate as calculated online at the checkout.  Services are provided by AusPost and Fastway with full tracking